Privacy policy

Effective Date: August 10, 2026

Veyranook respects your personal data privacy. This Privacy Policy describes how we collect, store, use and protect your personal information when you visit and shop on veyranook.com.

Information we collect:

  • Order‑related information: your name, email address, phone number, billing address, shipping address and payment‑related details when you complete checkout. Note that we do not store full credit card details; payment processing is securely handled by third‑party payment providers such as Stripe.
  • Website usage data: IP address, browser type, device information, page browsing records, cookies for website function optimization and analytics.

Purpose of data usage:

  1. Process, fulfill and manage your orders, arrange shipment and handle after‑sales support including return and refund requests.
  2. Send order‑status notifications, service‑related emails. You may opt‑out of marketing promotional emails if you do not wish to receive them.
  3. Improve website functions, customer experience and resolve technical issues.
  4. Comply with legal requirements, prevent fraudulent transactions and secure our payment services.

Data sharing: We will not sell your personal information to third parties for marketing purposes. We may share necessary limited data with trusted service providers including payment processors, logistics shipping partners who assist us to complete your order, and these parties are obligated to protect your data. We may disclose information if required by law or regulatory authority.

Cookies: Our site uses cookies to enhance browsing experience. You can modify cookie settings inside your web browser. Disabling cookies may affect some website functions.

Data security: We adopt reasonable technical and organizational security measures to protect your personal information against unauthorized access, loss or leakage. However no internet transmission method can guarantee absolute security.

Your rights: Depending on local regulations, you may request access, correction or deletion of your personal data stored with us. Please submit your request via email sales@veyranook.com. We will respond within reasonable time frame.

Minor policy: Our website is intended for users aged 18 years old and above. We do not knowingly collect personal information from minors.

Policy updates: We may revise this Privacy Policy occasionally. Updated version will be published on this page with new effective date.

If you have any questions regarding privacy matters, please contact: Veyranook Suite 709, 7/F, East Wing, Tsim Sha Tsui Centre, 66 Mody Road, Tsim Sha Tsui, Kowloon, Hong Kong Email: sales@veyranook.com Tel: +852 2734‑6291