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Cozy Knit Edit
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FAQ
Use this text to share information about your product or shipping policies.
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What shipping options do you offer?
We provide standard worldwide shipping as well as expedited express delivery for faster arrival. Delivery times differ depending on your country or region.
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Why is my package taking longer than expected?
Estimated shipping times are approximations. Delays can be caused by customs clearance, local postal conditions or peak shopping seasons.
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When will I receive my tracking number?
Tracking information will be emailed to you once your parcel leaves our warehouse. If you have not received it within 48 hours, please check spam folder or contact support.
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Am I eligible to return an item?
Returns are accepted within 30 days upon delivery. Items must stay unwashed, unworn and keep all original tags.
Once inspection is completed, refunds will be issued back to your original payment method within 5‑10 business days. Customers have the right to cancel orders per relevant regulations.